At Anava Computing Technology, we specialize in crafting seamless IVR experiences that help businesses automate call handling, streamline customer service, and stay available 24/7 - without human intervention.
Our voice solutions are tailored to reduce wait times, collect inputs efficiently, and route calls intelligently - improving customer satisfaction while reducing operational costs.
Our IVR Service enables you to automate customer interactions with customizable voice menus, call routing, and real-time analytics-making customer support efficient and accessible 24/7.
Choose or port a dedicated phone number for your IVR system.
Create interactive voice menus and configure call routing according to your business needs.
Share your IVR number on marketing channels to provide customers easy access to support.
Analyze call data and customer interactions to improve the IVR experience continuously.
We offer a wide range of IVR services designed to automate customer interactions, enhance support efficiency, and provide actionable insights to your business.
Get dedicated IVR phone numbers or port existing ones for seamless integration.
Create multi-level interactive voice menus tailored to your business processes.
Route calls intelligently to agents, departments, or external numbers based on caller input.
Monitor call volumes, interaction patterns, and system performance with detailed dashboards.
Integrate voice recognition, AI bots, and automation to enhance caller experience.
Connect your IVR with CRM and other business systems for unified customer management.
Ensure customers receive assistance anytime with automated voice responses and routing.
Maintain call data privacy and comply with industry standards to protect your customers.
Route calls efficiently to the right department.
Create custom IVR voice menu trees.
Track and analyze call performance instantly.
Enable smart responses via AI voice bots.
Secure infrastructure and call protection.
Automated help available all day, every day.