IVR About

about our IVR

Powering Smarter Customer Interactions with Intelligent IVR Solutions

At Anava Computing Technology, we specialize in crafting seamless IVR experiences that help businesses automate call handling, streamline customer service, and stay available 24/7 - without human intervention.

Our voice solutions are tailored to reduce wait times, collect inputs efficiently, and route calls intelligently - improving customer satisfaction while reducing operational costs.

How We Work

Effortless IVR Setup to Enhance Customer Interaction

Our IVR Service enables you to automate customer interactions with customizable voice menus, call routing, and real-time analytics-making customer support efficient and accessible 24/7.

Get Your IVR Number

Choose or port a dedicated phone number for your IVR system.

Design IVR Menu

Create interactive voice menus and configure call routing according to your business needs.

Promote Your IVR Number

Share your IVR number on marketing channels to provide customers easy access to support.

Monitor & Optimize

Analyze call data and customer interactions to improve the IVR experience continuously.

Our IVR Services

Comprehensive IVR Solutions to Streamline Your Customer Engagement

We offer a wide range of IVR services designed to automate customer interactions, enhance support efficiency, and provide actionable insights to your business.

IVR Number Provisioning

Get dedicated IVR phone numbers or port existing ones for seamless integration.

Custom IVR Menu Design

Create multi-level interactive voice menus tailored to your business processes.

Advanced Call Routing

Route calls intelligently to agents, departments, or external numbers based on caller input.

Real-time Analytics & Reporting

Monitor call volumes, interaction patterns, and system performance with detailed dashboards.

IVR Automation & AI Integration

Integrate voice recognition, AI bots, and automation to enhance caller experience.

CRM & Third-party Integrations

Connect your IVR with CRM and other business systems for unified customer management.

24/7 Customer Support

Ensure customers receive assistance anytime with automated voice responses and routing.

Security & Compliance

Maintain call data privacy and comply with industry standards to protect your customers.

Our IVR Features

Enhance Your Customer Experience with Powerful IVR Capabilities

Illustration of IVR features
Call Routing

Route calls efficiently to the right department.

Voice Menus

Create custom IVR voice menu trees.

Real-time Analytics

Track and analyze call performance instantly.

AI Integration

Enable smart responses via AI voice bots.

Security

Secure infrastructure and call protection.

24/7 Support

Automated help available all day, every day.

client testimonials

Our customers love us.

Anava's solutions significantly improved our operational efficiency. Their team provided excellent support.

user

Rohan Sharma

IT Manager

We've found Anava Computing Technology to be a reliable partner. Their service is consistently dependable.

user

Priya Verma

Sales Manager

Anava helped us implement innovative technologies that have truly benefited our business growth.

user

Vikram Patel

Director

The expertise at Anava is top-notch. They understood our needs perfectly and delivered great results.

user

Anjali Nair

Chief Technical Officer

Anava helped us implement innovative technologies that have truly benefited our business growth.

user

Vijay Khaana

Team Lead

The expertise at Anava is top-notch. They understood our needs perfectly and delivered great results.

user

Priyanka Sharma

Technical Lead